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supportdesk (1 products)



Responsive Knowledgebase small screenshot

Responsive Knowledgebase 1.01 (Demo, $49)

Release: July 17, 2002

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

Company: Responsive SoftwareSize: 437 KBytes


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