Using screenshots in your application’s help files ensure that your program is very easy to learn. However, simple, screenshots, which just demonstrate your program working normally, are not enough. When users have problems, they prefer to avoid searching for a solution, but to instead get an answer immediately and then continue their work. Why not provide your users with that ability? How? The solution lies in using screenshots that include hotspots, which are special regions that can be clicked on by the user to display appropriate information. |
