help desk (31 products)

AB Sequest 2.5.0 (Shareware, $250)

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

AccessAble Help Desk Professional Edition 2.0 (Shareware, $499)

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The Read/Send Email Window let

AccessAble Help Desk Suite 1.0 (Shareware, $199.00)

AccessAble Help Desk Suite is offered as an alternative to the many more expensive help desk programs on the market. It consists of three main components. You

Alchemy Network Inventory 4.1 (Shareware, $199)

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. With Alchemy Network Inventory you can not only build comprehensive detailed reports on the network PC's configuration, but also export inventory information to SQL databases, intranet web sites, text files, etc.

Anyplace Control 2.6 (Shareware, $29.95)

Anyplace Control is a remote control program that can display a screen of another computer

CannedResponses 1.9.1 (Shareware, $14.95)

CannedResponses is well integrated in Microsoft Outlook and an easy to use add-on that significantly simplifies the process of sending numerous or repetitive email. Create Canned Text, email Templates, Attachments/Documents, Messenger like Emoticons, organize it all in Subfolders/Submenus, and make your professional personalized email response in just few clicks. Assign a

Client for Remote Administrator 2.1 (Shareware, $15.00)

"Client for Remote Administrator" - powerful wrapper for Remote Administrator

Defect Tracker 4 (Commercial, $20)

Successful bug tracking has a direct correlation upon the success of software development projects. Your company’s reputation relies on delivering usable software that is delivered on-time, on-budget and with high quality. Defect Tracker is bug tracking software that facilitates document sharing, customer requirements tracking, test case management and bug tracking and management.

DEKSI HelpDesk 2.1 (Shareware, $495.00)

DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.

GDS 2000 PRO 1.06 (Shareware, $79)

GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the organization you work for, GDS 2000 PRO will fit your needs for managing efficiently your service calls for all your customers whether they are internal or external. GDS 2000 PRO is a software so simple to use that after installation, you are ready to use it. GDS 2000 PRO is the perfect way to manage all kind of service calls. Easy to use, this tool allows you to quickly track open service calls, the evolution of them, the solutions brougth on similary problems, etc. So, GDS 2000 PRO is incontestably the indispensable tool for all organizations who care about the quality of their service.

Help Desk Software - Service Log for Access 2.5 (Shareware, $199.00)

Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing,

ieSupportManager 1.40 (Demo, $570)

ieSupportManager is a fully featured helpdesk software utility with a web access module included. Log your internal or external issues, add to and look up the fully searchable knowledgebase and prioritise, sort and filter issues and more. Identify unusual issues and track trends via the generous suite of reports. Installation is only a matter of minutes. Powerful yet easy to use and 32-bit client-server enabled for speed

LBE Desktop Helpdesk 4.0.137 (Shareware, $725.00)

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

LBE Free Helpdesk 2.5 (Freeware)

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

Network Asset Tracker 2.2.1 (Shareware, $99.00)

Network Asset Tracker allows you to make up a network inventory without installation of software on the user's PCs. This program allows you to get quick and complete information about operational systems, service packs, hotfixes, hardware, installed software and running processes on remote PCs. You can also create reports about the hardware, installed software, and running processes on the computers in your local network.

Network Inventory Expert 2.2.1 (Shareware, $99)

Network Inventory Expert allows you to make up a network inventory without installation of software on the user's PCs. This program allows you to get quick and complete information about operational systems, service packs, hotfixes, hardware, installed software and running processes on remote PCs. You can also create reports about the hardware, installed software, and running processes on the computers in your local network.