customer service software (6 products) |
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 | AliveChat BETA 3.0 (Freeware) | Release: September 1, 2004 | AliveChat 3.0 Beta allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, and site metrics and performance analysis tools. | | Company: WebsiteAlive | Size: 12 KBytes | |
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 | Anchor CRM 1.2 (Shareware, $150) | Release: February 23, 2004 | Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, file reports about customer complaints, discover trends and buying patterns, and develop marketing campaigns. Anchor CRM is one of the most affordable and comprehensive customer relationship management applications currently available on the market. Anchor CRM helps businesses compete better and sell more by helping sales staff gather and share all available information about clients - name of a company or a person, contact information, sales volume and history, person(s) responsible for this account, account manager preferences, complaints filed, discounts offered, list of recent phone calls or meetings with a brief synopsis of each and much more. When organized and clearly structured, this wealth of information enables company sales force generate more revenue, do more in less time and increase customer sat | | Company: Sales Anchor | Size: 862.1 KBytes | |
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 | Chat Customer Service Software 2.5.5 (Freeware) | Release: August 12, 2004 | Chat Customer service software. This CRM Live help software will help you to increase sale and support to your clients. Ligne Directe will enable you to chat in real-time with the visitors of your website. | | Company: Ligne Directe Inc. | Size: 685 KBytes | |
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 | Live Help and Monitoring 2.5.5 (Shareware, $34.95) | Release: August 20, 2004 | Live help with this chat customer service for your website. Increase sale and reduce cost. This software will enable you to interact in real-time with the visitors of your website. Include: Visitor monitoring, Operator Iniated Chat, Push UR, Geo localization! | | Company: Ligne Directe Inc. | Size: 693 KBytes | |
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 | Vuechat 1.2 (Shareware, $80) | Release: January 10, 2000 | VueChatCS functions as a plug-in replacement module for a company web site’s customer support section. VueChatCS employs a suite of advanced collaborative tools supporting rich, real-time multimedia communication between portal/website/e-visitors, and customer support representatives. | | Company: Bluetech Inc. | Size: 738.1 KBytes | |
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